Folks Analytics Frequently Asked Questions

Frequently Asked Questions (FAQ) for Folks Analytics

How does Folks Analytics for Websites work?

Tracking Websites on Desktop Screens

The steps:

  • You are provided with the Folks Analytics JavaScript-based tracking code that is dedicated to your website. Add this tracking code onto every page of your website. The tracking code must be added onto the BODY section of each web page.
  • You are provided with your Folks Analytics account login and password. Login to your account – Within 24 hours data will appear in your reports.
  • An installation guide (for the JavaScript-based tracking code) is provided to you, and you can always refer to the guide. Alternatively, get support our customer service if you have problems with installation.

How does Folks Analytics for iOS / Android Apps work?

Tracking Apps with Mobile Screens

The steps:

  • You are provided with the Folks Analytics SDKs (one SDK for iOS and another SDK for Android) that are dedicated to your mobile apps. Add the SDKs to your apps.
  • You are provided with your Folks Analytics account login and password. Login to your account. Note, with mobile apps, you will only start seeing data in your reports 24 hours after re-publishing the latest version of your apps to the Apple Store / Google play.
  • An installation guide (for the two SDKs) is provided to you, and you can always refer to the guide. Alternatively, get support our customer service if you have problems with installation.

How to get data reports from the Folks Analytics graphical user interface (GUI)?

Folks Analytics Reports

To extract your data reports, the simplest way is through the Folks Analytics graphical user interface.

With the user interface:

  • You can get pre-built reports in which you can immediately use.
  • You can create custom reports, if none of the pre-built reports meets your requirements.

How to get data reports using Structured Query language (SQL)?

Create Reports with SQL

To extract your data reports, the alternative way is through using SQL. And you do it through the Folks Analytics GUI.

When you write your own SQL:

  • You are creating your own custom reports.
  • You can create complicated reports to fit your exact requirements.

Can I extract my data in full?

Full Data from Database

Yes, you can extract your data in full from your Folks Analytics account. The best way is to extract your data using SQL.